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Site Troubles PDF Print E-mail
Written by Samuel Todd   
Sunday, 05 February 2017 02:00

*UPDATE #2*  I have just completed removing well over 3000 accounts from the site that I believed to be bogus.  I did this all by hand to minimize the possibility of removing an existing account, but if you are having any trouble signing in, please email us directly!



*UPDATE*  Hey everyone, we have added reCaptcha to the registration process which will hopefully shut out the bots. Still, if you don't receive your info link from the system to complete registration, email us directly as noted in the original message below.



It's been a challenge recently getting new users registered to the site as we have been attacked by bots like crazy. Basically, there are hundreds of registration requests coming through the system which is bogging everything down and also causing the system to drop many automated messages and emails.

Due to this, many new (real) registrants have not received the message to confirm their account and begin using the site. Additionally, anyone that has attempted to contact us through the Contact Us link may have not had a message sent either. So, for now, we are asking everyone to simply email us directly if your account did not get activated and we can push them through manually. After that, your account should go along as usual albeit with the possibility of not receiving an auto message when a request has been updated. Still, it's easy to log into the system any time you like and see if an update was made, so registration issues are really the only trouble at the moment.

So as not to further entice the spambots, please convert the below email address into the standard ***@***.*** format.

Email Dv8cag(at)gmail.com and please include the email address you attempted to register with. 

Thank you for your understanding!

-Sam

Last Updated on Tuesday, 07 March 2017 04:32
 
Japanese PSN Cards PDF Print E-mail
Written by Samuel Todd   
Thursday, 04 August 2016 07:46

Not sure why, but recently many people have been asking about our ability to provide codes for the JP Playstation Network, so I thought I would make a brief update here.

We can typically provide you with a code within 24 hours of payment and have, I believe, the lowest rates around.


Last Updated on Saturday, 12 November 2016 06:41
 
AUCTION BIDDING SERVICE REOPENED! PDF Print E-mail
Written by Samuel Todd   
Sunday, 06 July 2014 10:36

Hi Everyone, 

It's been a long time coming. I sincerely apologize for making so many of you wait so long, but I really needed to take a long, hard look at how we were doing things.

#1 - I wanted to get a look at other services out there and ensure that we were still the best price. I think we have succeeded in that!

#2 - I needed to make sure that the auction plan would be self-sustaining and not have to be shutdown again.

As many of you know, the previous issue we had was the "honor system". There were, unfortunately, a few users (no one with an active account any longer!) that had requested bids, promised payment and then left us hanging with a bill to pay and items we didn't need.

While the new system leaves the onus on you to get money to us before any bidding can take place may be a little more frustrating for you, in the end, it will be something that keeps these issues from ever occurring again and we can continue to provide you great service!

Please check out the information about the bidding service on the newly edited page.

1 Month - ¥999

alt

3 months - ¥2900   SAVE ¥97

alt

12 months - ¥10,000   BEST DEAL! SAVE ¥1988!

alt

Last Updated on Monday, 04 August 2014 19:34
 
MyFigureCollection.net PDF Print E-mail
Written by Samuel Todd   
Sunday, 12 July 2015 00:00

Hey Everyone,

The good people over at myfigurecollection.net have added the dv8CAG proxy service to their shops list. If any of you that are member would mind dropping by and putting in a review, that would be great!

http://myfigurecollection.net/shop/109

Thanks a ton!

-Sam


Last Updated on Saturday, 12 November 2016 06:40
 

How can I cancel my order?

Contact us as soon as possible with any order changes. Just like on CAG, once something has gone through, I would expect you to keep up your end of the deal. But, I will do what I can to understand your situation and look into canceling.

Upfront fees will not be returned, but the cost of the items will.

If an item has already been shipped to you, I will expect you to return it to me, at your cost, in the same condition and, upon verification, I will process your refund.

Yahoo! Auctions are quite a different story. I cannot cancel a bid I have made so, in that case, neither can you. All we can do is hope that you are outbid on the item. In the event that you are not, depending on the item, condition and auction price, we may be able to work out a deal where a partial refund is given. This will be case-by-case as I will have to decide if it is an item I will be able to "unload" or if I will be stuck with it for a long period of time.

Canceling an order will put you on "probation" and canceling another order will lose your ordering privileges on this site. Please do your best to ensure that you really want what you ask for.



Last Updated: Monday, 11 August 2008

What are the differences in shipping?

There are currently four shipping options through dv8CAG.

EMS is the fastest method; typically arriving within 7 business days and sometimes as soon as 4 business days. It includes insurance on your items up to ¥20,000 (larger amounts may be purchased) and is trackable via the internet. Safest and most secure!

SAL is the method of choice when you want most of the benefits of EMS, but don't really care about how long it takes to make it to you. SAL packages will typically arrive within 2 weeks of shipment. 

Surface Mail is the cheapest method for larger/heavier packages. Most of the journey is by boat and, although they advertise that it may arrive within 40 days, I can say from personal experience that it is very often closer to 90 days. Although technically trackable via the internet, expect to see it marked "In Transit" for weeks and weeks. dv8CAG is not responsible for "gorilla handling" of packages.

Small Packet (AIR) is a great option for smaller packages and lighter items. Although it is not trackable at all, it is about as fast as SAL but costs quite a bit less. The maximum weight for these packages is 2 kg (approx 4.4 lbs) and they must also fall within the size restrictions outlined by Japan Post.



Last Updated: Monday, 11 August 2008
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